General terms and conditions of business

§ 1 Validity, definitions

(1) Johanna Auth (Readers and Dreamers Shop), c/o IP-Management #4178 , Ludwig-Erhard-Str. 18 , 20459 Hamburg , Germany (hereinafter: "we" or "Readers and Dreamers Shop") operates an online shop for goods on the website https://www.readersanddreamers.com. The following general terms and conditions apply to all services between us and our customers (hereinafter: "customer" or "you") in the version valid at the time of the order, unless otherwise expressly agreed. (2) "Consumer" within the meaning of these terms and conditions is any natural person who concludes a legal transaction for purposes that can predominantly be attributed neither to their commercial nor their independent professional activity. "Entrepreneur" is a natural or legal person or a partnership with legal capacity that, when concluding a legal transaction, acts in the exercise of its commercial or independent professional activity, whereby a partnership with legal capacity is a partnership that is endowed with the ability to acquire rights and incur liabilities.

§ 2 Conclusion of contracts, storage of the contract text

(1) The following provisions regarding the conclusion of a contract apply to orders placed via our online shop at https://www.readersanddreamers.com. (2) Our product presentations on the Internet are non-binding and do not constitute a binding offer to conclude a contract. (3) Upon receipt of an order in our online shop, the following provisions apply: The customer submits a binding contractual offer by successfully completing the ordering process provided in our online shop. The order is placed in the following steps:

1. Selection of the desired goods,
2. Adding the products by clicking on the corresponding button (e.g. “Add to cart”, “Add to shopping bag” or similar),
3. Checking the information in the shopping cart,
4. Calling up the order overview by clicking on the corresponding button (e.g. “Continue to checkout”, “Continue to payment”, “To order overview” or similar),
5. Entering/checking address and contact details, selecting the payment method, confirming the terms and conditions and cancellation policy,
6. If the agreed quality of the goods deviates from their usual quality and conditions of use, confirmation of a negative quality agreement,
7. Complete your order by clicking the "Buy now" button. This constitutes your binding order.
8. The contract is concluded when you receive an order confirmation from us to the specified e-mail address within three working days.

(4) In the event of conclusion of the contract, the contract is concluded with Johanna Auth (Readers and Dreamers Shop), c/o IP-Management #4178, Ludwig-Erhard-Str. 18, 20459 Hamburg, Germany. (5) Before ordering, the contract data can be printed out using the browser’s print function or saved electronically. The processing of the order and transmission of all information required in connection with the conclusion of the contract, in particular the order data, the General Terms and Conditions and the cancellation policy, takes place via email after you have triggered the order, partly automatically. We do not save the contract text after the contract has been concluded. (6) Input errors can be corrected using the usual keyboard, mouse and browser functions (e.g. the browser’s “back button”). They can also be corrected by aborting the ordering process prematurely, closing the browser window and repeating the process. (7) The processing of the order and transmission of all information required in connection with the conclusion of the contract takes place via email, partly automatically. You must therefore ensure that the email address you have provided to us is correct, that receipt of the emails is technically guaranteed and, in particular, that it is not prevented by SPAM filters.

§ 3 Subject of the contract and essential characteristics of the products

(1) The subject matter of our online shop is:

1. The sale of goods. The specific goods offered can be found on our product pages.

(2) The essential characteristics of the goods can be found in the item description. If the agreed quality of the goods deviates from their usual quality and usage requirements, this will be expressly stated in the item description (negative quality agreement). If the customer has given his express consent to the negative quality deviation, this defines the subject matter of the contract.

§ 4 Prices, shipping costs and delivery

(1) The prices and shipping costs listed in the respective offers are total prices and include all price components including all applicable taxes. (2) The respective purchase price must be paid before delivery of the product (prepayment), unless we expressly offer purchase on account. The payment methods available to you are shown under a correspondingly labeled button in the online shop or in the respective offer. Unless otherwise stated for the individual payment methods, payment claims are due immediately. (3) For purchases on account, the minimum order value is € 0.00 for this payment method. (4) In addition to the stated prices, shipping costs may apply for the delivery of products unless the respective item is marked as free of shipping costs. The shipping costs will be clearly communicated to you again in the offers, if applicable in the shopping cart system and in the order overview. (5) Unless clearly stated otherwise in the product description, all offered products are ready for immediate dispatch (delivery time: 14-21 working days after receipt of payment or after receipt of the order in the case of purchases on account). (6) Delivery takes place worldwide.

§ 5 Right of retention, retention of title

(1) You may only exercise a right of retention if the claims relate to the same contractual relationship. (2) The goods remain our property until the purchase price has been paid in full.

§ 6 Right of withdrawal

As a consumer, you have a right of withdrawal. This is governed by our cancellation policy .

Exclusion of the right of withdrawal:

According to Section 312g Paragraph 2 No. 1 of the German Civil Code (BGB), the right of withdrawal does not apply to contracts for the delivery of goods that are not prefabricated and for whose production an individual selection or determination by the consumer is decisive or which are clearly tailored to the personal needs of the consumer.

This particularly applies to all items that are individually designed and manufactured using the mix-and-match configurator. Returns, exchanges, or cancellations of these items are therefore excluded.

§ 7 Contract language

The contract language is exclusively German.

§ 8 Liability

(1) Subject to the following exceptions, our liability for breaches of contractual obligations and tortious acts is limited to intent or gross negligence. (2) We are liable without limitation for slight negligence in the event of injury to life, limb, or health, or for breach of a material contractual obligation. If we are in default of performance due to slight negligence, if performance has become impossible, or if we have breached a material contractual obligation, liability for resulting material damage and financial loss is limited to the damage typically foreseeable for the contract . A material contractual obligation is one whose fulfillment is essential for the proper execution of the contract, the breach of which jeopardizes the achievement of the contract's purpose, and on whose compliance you can regularly rely. This includes, in particular, our obligation to act and fulfill the contractually owed service, which is described in Section 3.

§ 9 Warranty

(1) The warranty is governed by statutory provisions. (2) For businesses, the warranty period for delivered goods is 12 months. (3) As a consumer, you are requested to immediately inspect the item/digital goods or the provided service upon contract fulfillment for completeness, obvious defects, and transport damage, and to notify us and the carrier of any complaints as soon as possible. Failure to do so will, of course, have no effect on your statutory warranty claims.

§ 10 Final provisions/dispute settlement

(1) German law applies. For consumers, this choice of law applies only to the extent that it does not deprive them of the protection afforded by mandatory provisions of the law of the country of the consumer's habitual residence (favorability principle). (2) The provisions of the UN Convention on Contracts for the International Sale of Goods expressly do not apply. (3) If the customer is a merchant, a legal entity under public law, or a special fund under public law, the place of jurisdiction for all disputes arising from contractual relationships between the customer and the provider is the registered office of the provider. (4)