Privacy Policy

1) Introduction and contact details of the person responsible
1.1 We are pleased that you are visiting our website and thank you for your
Interest. Below we will inform you about how we handle your
personal data when using our website. Personal data
This includes all data with which you can be personally identified.
1.2 Person responsible for data processing on this website within the meaning of
General Data Protection Regulation (GDPR) is Johanna Auth, Readers and Dreamers Shop,
Lindenstraße 16, 36103 Flieden, Germany, Tel.: 01702132059, E-Mail: jojo-
auth@web.de. The controller responsible for the processing of personal data
is the natural or legal person who, alone or jointly with others,
on the purposes and means of processing personal data
decides.
1.3 The controller has appointed a data protection officer, who is as follows
to contact: "Johanna Auth (Readers and Dreamers Shop), c/o IP-Management #4178 ,
Ludwig-Erhard-Str. 18 , 20459 Hamburg, Germany , Email address:
contact@readersanddreamers.de"
2) Data collection when visiting our website
2.1 If you use our website for informational purposes only, i.e. if you do not
register or otherwise provide us with information, we only collect such
Data that your browser transmits to the site server (so-called “server log files”).
When you visit our website, we collect the following data, which is technically necessary for us
required to display the website to you:
- Our visited website
- Date and time of access
- Amount of data sent in bytes
- Source/reference from which you came to the page
- Browser used
- Operating system used
- IP address used (if applicable: in anonymized form)
The processing is carried out in accordance with Art. 6 (1) (f) GDPR on the basis of our legitimate
Interest in improving the stability and functionality of our website.
The data will not be passed on or used in any other way. We retain
However, we reserve the right to subsequently check the server log files if specific
There are indications of illegal use.
2.2 For security reasons and to protect the transmission of data, this website uses
personal data and other confidential content (e.g. orders or
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Inquiries to us) use SSL or TLS encryption. You can use encrypted
Connection by the string “https://” and the lock symbol in your
Recognize browser line.
3) Hosting & Content Delivery Network
3.1 Shopify
For hosting our website and displaying the page content we use the
System of the following provider: Shopify International Limited, Victoria Buildings, 2.
Floor, 1-2 Haddington Road, Dublin 4, D04 XN32, Ireland (“Shopify”).
Data will also be transferred to: Shopify Inc., 150 Elgin St, Ottawa, ON K2P 1L4,
Canada.
All data collected on our website are stored on the servers of the provider
We have a data processing agreement with the provider
which ensures the protection of the data of our site visitors and a
Unauthorized disclosure to third parties is prohibited.
When data is transferred to Canada, an appropriate level of data protection
guaranteed by an adequacy decision of the European Commission.
3.2 Shopify
We use a content delivery network from the following provider: Shopify International
Limited, Victoria Buildings, 2nd Floor, 1-2 Haddington Road, Dublin 4, D04 XN32, Ireland
(“Shopify”)
Data can also be transferred to:
- Shopify Inc., 150 Elgin St, Ottawa, ON K2P 1L4, Canada
- Cloudflare Inc., 101 Townsend St. San Francisco, CA 94107, USA
This service allows us to store large media files such as graphics, page content or
To deliver scripts faster via a network of regionally distributed servers. The processing
is carried out to protect our legitimate interest in improving the stability
and functionality of our website in accordance with Art. 6 (1) (f) GDPR. We have
Provider has concluded a data processing agreement that ensures the protection of data
of our site visitors and prevents unauthorized disclosure to third parties
prohibited.
When data is transferred to Canada, an appropriate level of data protection
guaranteed by an adequacy decision of the European Commission.
For data transfers to the USA, the data recipient has agreed to the EU-US
Data Privacy Framework (EU-US Data Privacy Framework), which is based on
an adequacy decision of the European Commission, compliance with the
European data protection standards.
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4) Cookies
In order to make visiting our website attractive and to facilitate the use of certain
To enable functions, we use cookies, which are small text files that are stored on
your device. Some of these cookies are deleted after closing the
Browsers are automatically deleted (so-called “session cookies”), some remain
These cookies stay on your device for longer and allow the storage of
Page settings (so-called “persistent cookies”). In the latter case, you can
Storage period of the overview of the cookie settings of your web browser
remove.
If individual cookies used by us also contain personal data
are processed, the processing is carried out in accordance with Art. 6 (1) (b) GDPR either
to execute the contract, in accordance with Art. 6 (1) (a) GDPR in the case of
consent given or in accordance with Art. 6 (1) (f) GDPR to safeguard our
legitimate interests in the best possible functionality of the website and a
customer-friendly and effective design of the site visit.
You can set your browser to inform you about the setting of cookies
and decide individually about their acceptance or refuse the acceptance of cookies for
certain cases or generally exclude.
Please note that if you do not accept cookies, the functionality of our website
may be restricted.
5) Contact
5.1 Judge.me
For review reminders, we use the services of the following provider: Judge.me
Ltd., c/o Buckworths, 2nd Floor, 1-3 Worship Street, London, England, EC2A 2AB,
United Kingdom
Solely on the basis of your express consent in accordance with Art. 6 (1) (a)
DSGVO we transmit your email address and possibly other customer data to the
provider so that they can contact you by email with a review reminder.
You can withdraw your consent at any time with effect for the future to us or the
revoked to the provider.
We have concluded a data processing agreement with the provider, which
Protection of the data of our site visitors and prevents unauthorized
Disclosure to third parties is prohibited.
When data is transferred to the provider’s location, an appropriate
Data protection level through an adequacy decision of the European
Commission guaranteed.
5.2 When you contact us (e.g. via contact form or email)
– solely for the purpose of processing and answering your request
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and only to the extent necessary for this purpose – personal data is processed.
The legal basis for processing this data is our legitimate interest in
to answer your request in accordance with Art. 6 (1) (f) GDPR.
Contacting is based on a contract, so additional legal basis for the
Processing Art. 6 (1) (b) GDPR. Your data will be deleted if
the circumstances indicate that the matter in question has been finally clarified
and provided that there are no statutory retention obligations to the contrary.
6) Data processing for order processing
6.1 To the extent necessary for the execution of the contract for delivery and payment purposes,
The personal data we collect will be processed in accordance with Art. 6 (1) (b)
GDPR to the commissioned transport company and the commissioned credit institution
passed on.
If we provide you with updates for
goods with digital elements or for digital products, we process the
contact details you provided when ordering (name, address, email address),
to inform you within the scope of our legal obligation to provide information in accordance with Art. 6 (1) (c)
GDPR by suitable means of communication (e.g. by post or email) via
upcoming updates within the legally stipulated period in person
Your contact details will be used strictly for the purpose of sending you
about updates owed by us and for this purpose by us
only processed to the extent necessary for the respective information.
To process your order we also work with the following
service provider(s) who assist us in whole or in part in the implementation
concluded contracts. These service providers will be paid in accordance with
following information certain personal data is transmitted.
6.2 Use of payment service providers (payment services)
- Google Pay
If you choose the payment method “Google Pay” from Google Ireland Limited, Gordon
House, 4 Barrow St, Dublin, D04 E5W5, Ireland (“Google”), the
Payment processing via the “Google Pay” application of your Android or higher
4.4 (“KitKat”) and equipped with an NFC function
by charging a payment card stored with Google Pay or a payment
verified payment system (e.g. PayPal). To authorize a payment via Google Pay
of more than 25,- €, the prior unlocking of your mobile device
through the verification measure set up (e.g. facial recognition,
Password, fingerprint or pattern) is required.
For the purpose of payment processing, your data will be processed during the order process.
information provided along with information about your order to Google
Google will then transmit your data stored in Google Pay
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Payment information in the form of a unique transaction number to the
The initial website used to verify a payment. This
Transaction number does not contain any information about the real payment data of your
Google Pay, but is used as a one-time valid numeric
Token is created and transmitted. For all transactions via Google Pay,
Google acts merely as an intermediary to process the payment process.
The transaction is carried out exclusively between you and the
Source website by charging the payment method stored with Google Pay.
If personal data is processed during the described transmissions
are processed exclusively for the purpose of payment processing
pursuant to Art. 6 (1) (b) GDPR.
Google reserves the right to charge certain fees for each transaction made through Google Pay.
to collect, store and evaluate process-specific information.
include the date, time and amount of the transaction, merchant location and
-description, a description of the purchased goods provided by the merchant
or services, photos you attached to the transaction, the name and email
Address of the seller and buyer or of the sender and recipient, the
payment method used, your description of the reason for the transaction and
if applicable, the offer associated with the transaction.
According to Google, this processing is carried out exclusively in accordance with Art. 6 (1) (f) GDPR
based on the legitimate interest in proper accounting, the
Verification of process data and optimization and maintenance of the functionality of the
Google Pay service.
Google also reserves the right to link the processed transaction data with other
To combine information that is collected when using other Google services by
Google collects and stores.
You can find the Google Pay terms of use here:
https://payments.google.com/payments/apis-
secure/u/0/get_legal_document?ldo=0&ldt=googlepaytos&ldl=de
Further information on data protection at Google Pay can be found at the following
Internet address:
https://payments.google.com/payments/apis-
secure/get_legal_document?ldo=0&ldt=privacynotice&ldl=de
- Klarna
This website offers one or more online payment methods of the following
Provider: Klarna Bank AB, Sveavägen 46, 111 34 Stockholm, Sweden
If you select a payment method from the provider where you make an advance payment (e.g.
Credit card payment), your details will be transferred to them as part of the order process
payment details provided (including name, address, bank and
Payment card information, currency and transaction number) as well as information about
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the content of your order in accordance with Art. 6 (1) (b) GDPR.
In this case, your data will only be passed on for the purpose of
Payment processing with the provider and only to the extent that it is necessary for this purpose.
If you select a payment method where the provider makes an advance payment (e.g.
Invoice, installment purchase or direct debit), you will also be
asked to provide certain personal information (first and last name, street, house number,
Postal code, town, date of birth, email address, telephone number, if applicable, data on a
alternative means of payment).
In order to pursue our legitimate interest in determining the solvency of our
In order to protect the privacy of our customers, we will process this data in accordance with Art. 6 (1) (f) GDPR for
The provider will check the creditworthiness of the data subject on the basis of
the personal data you have provided as well as other data (such as
shopping cart, invoice amount, order history, payment experiences), whether the
selected payment option with regard to payment and/or
bad debt risks can be granted.
In addition to provider-internal criteria, the decision within the scope of the application review can be
Criteria according to Art. 6 (1) (f) GDPR also include identity and credit information
included by the following credit agencies:
https://cdn.klarna.com/1.0/shared/content/legal/terms/0/de_de/credit_rating_agencies
The credit report may contain probability values ​​(so-called score values).
As far as score values ​​are included in the result of the credit report, they have their
Basis in a scientifically recognized mathematical-statistical
Procedure. The calculation of the score values ​​includes, but is not limited to,
exclusively, address data.
You can object to this processing of your data at any time by sending us a message or
to the provider. However, the provider may still
authorized to process your personal data if this is necessary for
contractual payment processing is necessary.
- Paypal
This website offers one or more online payment methods of the following
Provider: PayPal (Europe) Sarl et Cie, SCA, 22-24 Boulevard Royal,
L-2449 Luxembourg
If you select a payment method from the provider where you make an advance payment,
your payment details provided during the order process (including
Name, address, bank and payment card information, currency and
Transaction number) as well as information about the contents of your order in accordance with Art.
6 (1) (b) GDPR. Your data will be passed on in this
Case solely for the purpose of payment processing with the provider and only
to the extent that it is necessary for this purpose.
If you choose a payment method where we pay in advance, you will
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The ordering process also requires you to provide certain personal information (first and last name,
Street, house number, postal code, city, date of birth, email address, telephone number,
if necessary, details of an alternative means of payment).
In such cases, in order to safeguard our legitimate interest in determining your
In order to maintain your ability to pay, we will process this data in accordance with Art. 6 (1) (f)
GDPR for the purpose of a credit check to the provider. The provider
checks on the basis of the personal data you provide and other data (such as
such as shopping cart, invoice amount, order history, payment experiences), whether the
your selected payment option with regard to payment and/or
bad debt risks can be granted.
The credit report may contain probability values ​​(so-called score values).
As far as score values ​​are included in the result of the credit report, they have their
Basis in a scientifically recognized mathematical-statistical
Procedure. The calculation of the score values ​​includes, but is not limited to,
exclusively, address data.
You can object to this processing of your data at any time by sending us a message or
to the provider. However, the provider may still
authorized to process your personal data if this is necessary for
contractual payment processing is necessary.
- Paypal Checkout
This website uses PayPal Checkout, an online payment system from PayPal, which
from PayPal's own payment methods and local payment methods from third parties
composed.
When paying via PayPal, credit card via PayPal, direct debit via PayPal or – if
offered – “Pay later” via PayPal we pass on your payment details as part of
the payment processing to PayPal (Europe) Sarl et Cie, SCA, 22-24 Boulevard
Royal, L-2449 Luxembourg (hereinafter "PayPal"). The transfer takes place in accordance with
Art. 6 (1) (b) GDPR and only to the extent that this is necessary for the payment processing
is required.
PayPal reserves the right to charge for the payment methods credit card via PayPal, direct debit via
PayPal or – if offered – “Pay later” via PayPal – the execution of a
For this purpose, your payment data may be processed in accordance with Art. 6
Paragraph 1 lit. f GDPR on the basis of PayPal’s legitimate interest in determining
your ability to pay will be passed on to credit agencies. The result of the
Credit check with regard to the statistical probability of default
uses PayPal for the purpose of deciding on the provision of the respective
Payment method. The credit report may contain probability values ​​(so-called
Score values). To the extent that score values ​​are included in the result of the credit report,
They are based on a scientifically recognized mathematical
statistical methods. The calculation of the score values ​​includes, among other things,
not exclusively, address data. You can object to this processing of your data
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You can object at any time by sending a message to PayPal. However, PayPal may retain the right to
continue to process your personal data if this is necessary for
contractual payment processing is necessary.
If the PayPal payment method “purchase on account” is available and selected, your
Payment data is first sent to PayPal to prepare the payment, whereupon
PayPal will transfer this to Ratepay GmbH, Franklinstraße 28-29, to process the payment.
10587 Berlin ("Ratepay"). The legal basis is Art. 6 para. 1 lit. b
GDPR. In this case, RatePay carries out identity and
Credit check to determine solvency in accordance with the above
principle mentioned and gives your payment details based on the legitimate
Interest in determining solvency pursuant to Art. 6 (1) (f) GDPR to
A list of credit agencies that Ratepay can access is
can be found here: https://www.ratepay.com/legal-payment-creditagencies/
When using a local third-party payment method, your payment details
to prepare the payment initially in accordance with Art. 6 (1) (b) GDPR to PayPal
Depending on your selection of an available local payment method
PayPal will then transmit your payment details to process the payment in accordance with
Art. 6 (1) (b) GDPR to the relevant provider:
- Apple Pay (Apple Distribution International (Apple), Hollyhill Industrial Estate, Hollyhill,
Cork, Ireland)
- Google Pay (Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5,
Ireland)
- iDeal (Currence Holding BV, Beethovenstraat 300 Amsterdam, Netherlands)
- bancontact (Bancontact Payconiq Company, Rue d'Arlon 82, 1040 Brussels, Belgium)
- blik (Polski Standard Płatności sp. z oo, ul. Czerniakowska 87A, 00-718 Warsaw,
Poland)
- eps (PSA Payment Services Austria GmbH, Handelskai 92, Gate 2 1200 Vienna,
Austria)
- MyBank (PRETA SAS, 40 Rue de Courcelles, F-75008 Paris, France)
- Przelewy24 (PayPro SA, Kanclerska 15A, 60-326 Poznań, Poland)
For further information on data protection, please refer to the
PayPal's privacy policy: https://www.paypal.com/de/webapps/mpp/ua/privacy-
full
- Shopify Payments
This website offers one or more online payment methods of the following
Provider: Shopify International Limited, Victoria Buildings, 1-2
Haddington Road, Dublin 4, D04 XN32, Ireland
If you select a payment method from the provider where you make an advance payment (e.g.
Credit card payment), your details will be transferred to them as part of the order process
payment details provided (including name, address, bank and
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Payment card information, currency and transaction number) as well as information about
the content of your order in accordance with Art. 6 (1) (b) GDPR.
In this case, your data will only be passed on for the purpose of
Payment processing with the provider and only to the extent that it is necessary for this purpose.
- Stripe
This website offers one or more online payment methods of the following
Provider: Stripe Payments Europe Ltd., 1 Grand Canal Street Lower,
Grand Canal Dock, Dublin, Ireland
If you select a payment method from the provider where you make an advance payment (e.g.
Credit card payment), your details will be transferred to them as part of the order process
payment details provided (including name, address, bank and
Payment card information, currency and transaction number) as well as information about
the content of your order in accordance with Art. 6 (1) (b) GDPR.
In this case, your data will only be passed on for the purpose of
Payment processing with the provider and only to the extent that it is necessary for this purpose.
If you select a payment method where the provider makes an advance payment (e.g.
Invoice, installment purchase or direct debit), you will also be
asked to provide certain personal information (first and last name, street, house number,
Postal code, town, date of birth, email address, telephone number, if applicable, data on a
alternative means of payment).
In order to pursue our legitimate interest in determining the solvency of our
In order to protect the privacy of our customers, we will process this data in accordance with Art. 6 (1) (f) GDPR for
The provider will check the creditworthiness of the data subject on the basis of
the personal data you have provided as well as other data (such as
shopping cart, invoice amount, order history, payment experiences), whether the
selected payment option with regard to payment and/or
bad debt risks can be granted.
The credit report may contain probability values ​​(so-called score values).
As far as score values ​​are included in the result of the credit report, they have their
Basis in a scientifically recognized mathematical-statistical
Procedure. The calculation of the score values ​​includes, but is not limited to,
exclusively, address data.
You can object to this processing of your data at any time by sending us a message or
to the provider. However, the provider may still
authorized to process your personal data if this is necessary for
contractual payment processing is necessary.
7) Page functionalities
Judge.me
Our website contains tools to display external customer reviews and/or a
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externally awarded quality mark graphic elements of the following provider
included: Judge.me Ltd., c/o Buckworths, 2nd Floor, 1-3 Worship Street, London,
England, EC2A 2AB, United Kingdom.
If you visit a page on our website that contains such graphic elements,
your browser establishes a direct connection to the provider’s servers in order to
elements to load properly. This involves certain browser information,
including your IP address, to the provider.
If personal data is also processed, this is done in accordance with Art.
6 (1) (f) GDPR based on our legitimate interest in the optimal
Marketing our offer and the attractive design of our
website.
We have concluded a data processing agreement with the provider, which
Protection of the data of our site visitors and prevents unauthorized
Disclosure to third parties is prohibited.
When data is transferred to the provider’s location, an appropriate
Data protection level through an adequacy decision of the European
Commission guaranteed.
8) Tools and Other
8.1 Cookie Consent Tool
This website uses cookies to obtain effective user consent for
Cookies requiring consent and cookie-based applications are a so-called “cookie
Consent Tool”. The “Cookie Consent Tool” will be displayed to you when you visit the site in the form of a
interactive user interface, where you can check the box
Grant consent for specific cookies and/or cookie-based applications
By using the tool, all data requiring consent will be
Cookies/services will only be loaded if you have given your consent via
This ensures that only in the case of a given
Consent such cookies may be placed on your respective device.
The tool sets technically necessary cookies to save your cookie preferences
Personal user data is generally not stored
processed.
If in individual cases for the purpose of storage, allocation or logging
of cookie settings but for the processing of personal data (such as
the IP address), this is done in accordance with Art. 6 (1) (f) GDPR on the basis of our
legitimate interest in a legally compliant, user-specific and
user-friendly consent management for cookies and therefore a
legally compliant design of our website.
A further legal basis for the processing is Art. 6 (1) (c) GDPR. We
As responsible parties, we are legally obliged to ensure the use of technically
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to make non-essential cookies dependent on the respective user consent.
Where necessary, we have concluded a data processing agreement with the provider
which ensures the protection of the data of our site visitors and a
Unauthorized disclosure to third parties is prohibited.
Further information about the operator and the settings options for the cookie
Consent tools can be found directly in the corresponding user interface on our
Website.
8.2 Judge.me
To verify and publish customer reviews, we use the
Services of the following provider: Judge.me Ltd., c/o Buckworths, 2nd Floor, 1-3 Worship
Street, London, England, EC2A 2AB, United Kingdom
If you leave a review on our website, your first and last name,
your email address, order date and number as well as name and international
References (GTIN/ISDNF) are collected, transmitted to the provider and evaluated there,
to decide on the legitimacy of a customer review for a specific order
This processing is carried out in accordance with Art. 6 (1) (f) GDPR on the basis of
our legitimate interest in ensuring the authenticity of
Customer reviews by ensuring transactional relevance and
Preventing rating abuse. After completing the rating review and
-release, the data will be deleted by the provider.
When data is transferred to the provider’s location, an appropriate
Data protection level through an adequacy decision of the European
Commission guaranteed.
9) Rights of the data subject
9.1 The applicable data protection law grants you the right to object to our processing as the controller
regarding the processing of your personal data, the following
Rights of those affected (rights to information and intervention), whereby for the respective
The conditions for exercising the right are referred to the legal basis given:
- Right to information pursuant to Art. 15 GDPR;
- Right to rectification pursuant to Art. 16 GDPR;
- Right to erasure pursuant to Art. 17 GDPR;
- Right to restriction of processing pursuant to Art. 18 GDPR;
- Right to information pursuant to Art. 19 GDPR;
- Right to data portability pursuant to Art. 20 GDPR;
- Right to revoke consent given in accordance with Art. 7 (3) GDPR;
- Right to lodge a complaint pursuant to Art. 77 GDPR.
9.2 RIGHT OF OBJECTION
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IF WE PROVIDE YOUR PERSONAL DATA AS PART OF A BALANCING OF INTERESTS
DATA BASED ON OUR OVERRIDING LEGITIMATE INTEREST
PROCESSING, YOU HAVE THE RIGHT AT ANY TIME TO OBJECT TO ACCESS, FOR REASONS ARISING FROM
YOUR PARTICULAR SITUATION, TO OBJECT TO THIS PROCESSING
OBJECTION WITH FUTURE EFFECT.
IF YOU EXERCISE YOUR RIGHT OF OBJECTION, WE WILL END THE
PROCESSING OF THE DATA CONCERNED. FURTHER PROCESSING REMAINS, HOWEVER
RESERVED IF WE HAVE COMPELLING LEGITIMATE GROUNDS FOR THE
PROOF OF PROCESSING THAT OVERRIDES YOUR INTERESTS, FUNDAMENTAL RIGHTS AND
FUNDAMENTAL FREEDOMS OVERRIDE, OR IF THE PROCESSING OF THE
Assertion, exercise or defense of legal claims
SERVES.
WE PROCESS YOUR PERSONAL DATA TO
TO OPERATE DIRECT ADVERTISING, YOU HAVE THE RIGHT TO OBJECT AT ANY TIME
AGAINST THE PROCESSING OF PERSONAL DATA CONCERNING YOU FOR THE PURPOSE OF
PURPOSES OF SUCH ADVERTISING. YOU CAN OBJECT TO THIS AS
EXERCISE AS DESCRIBED ABOVE.
IF YOU EXERCISE YOUR RIGHT OF OBJECTION, WE WILL END THE
PROCESSING OF THE DATA CONCERNED FOR DIRECT MARKETING PURPOSES.
10) Duration of storage of personal data
The duration of storage of personal data is determined by the
respective legal basis, the purpose of processing and – where applicable –
additionally based on the respective statutory retention period (e.g. commercial and
tax retention periods).
When processing personal data on the basis of an explicit
Consent in accordance with Art. 6 (1) (a) GDPR, the data concerned will be stored
stored until you revoke your consent.
Are there statutory retention periods for data collected within the framework of
legal or quasi-legal obligations based on
of Art. 6 (1) (b) GDPR, these data will be deleted after the expiry of the
retention periods are routinely deleted if they are no longer required
Contract fulfilment or contract initiation are necessary and/or we do not have
legitimate interest in continued storage continues.
When processing personal data on the basis of Art. 6 (1) lit.
f GDPR, this data will be stored until you exercise your right of objection in accordance with
Art. 21 para. 1 GDPR, unless we can demonstrate compelling legitimate grounds
Demonstrate grounds for processing that override your interests, rights and freedoms
outweigh, or the processing serves to assert, exercise or
Defense of legal claims.
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When processing personal data for the purpose of direct marketing on
Based on Art. 6 (1) (f) GDPR, these data will be stored until
you exercise your right of objection in accordance with Art. 21 (2) GDPR.
If the other information in this declaration provides information about specific
Unless otherwise stated in the processing situations, stored personal data
Data will be deleted when they are no longer required for the purposes for which they were collected or
otherwise processed are no longer necessary.
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