Privacy Policy

1) Introduction and Contact Details of the Controller
1.1 We are pleased that you are visiting our website and thank you for your
interest. In the following, we inform you about the handling of your
personal data when using our website. Personal data
is all data with which you can be personally identified.
1.2 The controller for data processing on this website within the meaning of the
General Data Protection Regulation (GDPR) is Johanna Auth, Readers and Dreamers Shop,
Lindenstraße 16, 36103 Flieden, Germany, E-Mail: jojo-
auth@web.de. The controller for the processing of personal data
is the natural or legal person who alone or jointly with others
decides on the purposes and means of processing personal data.
1.3 The controller has appointed a data protection officer, who can be reached as follows:
"Johanna Auth (Readers and Dreamers Shop), c/o IP-Management #4178 ,
Ludwig-Erhard-Str. 18 , 20459 Hamburg, Germany, E-mail address:
contact@readersanddreamers.de"
2) Data Collection when Visiting Our Website
2.1 When using our website for informational purposes only, i.e. if you do not
register or otherwise transmit information to us, we only collect
data that your browser transmits to the page server (so-called "server log files"). When
you access our website, we collect the following data, which are technically
necessary for us to display the website to you:
- Our visited website
- Date and time of access
- Amount of data sent in bytes
- Source/reference from which you reached the page
- Browser used
- Operating system used
- IP address used (if applicable: in anonymized form)
The processing is carried out in accordance with Art. 6 para. 1 lit. f GDPR on the basis of our legitimate
interest in improving the stability and functionality of our website. There is no
transfer or other use of the data. However, we reserve the right to review the server log files retroactively if
concrete indications of unlawful use become apparent.
2.2 This website uses an SSL or
TLS encryption for security reasons and to protect the transmission of
personal data and other confidential content (e.g. orders or
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inquiries to us). You can recognize an encrypted connection by the character string "https://" and the lock symbol in your
browser line.
3) Hosting & Content Delivery Network
3.1 Shopify
For the hosting of our website and the display of the page content, we use the
system of the following provider: Shopify International Limited, Victoria Buildings, 2nd
Floor, 1-2 Haddington Road, Dublin 4, D04 XN32, Ireland ("Shopify").
Data is also transferred to: Shopify Inc., 150 Elgin St, Ottawa, ON K2P 1L4,
Canada.
All data collected on our website is processed on the servers of the provider.
We have concluded an order processing agreement with the provider,
which ensures the protection of our site visitors' data and prohibits
unauthorized disclosure to third parties.
In the case of data transfer to Canada, an adequate level of data protection is ensured
by an adequacy decision of the European Commission.
3.2 Shopify
We use a Content Delivery Network from the following provider: Shopify International
Limited, Victoria Buildings, 2nd Floor, 1-2 Haddington Road, Dublin 4, D04 XN32, Ireland
("Shopify")
Data may also be transferred to:
- Shopify Inc., 150 Elgin St, Ottawa, ON K2P 1L4, Canada
- Cloudflare Inc., 101 Townsend St. San Francisco, CA 94107, USA
This service allows us to deliver large media files such as graphics, page content or
scripts faster via a network of regionally distributed servers. The processing
is carried out to protect our legitimate interest in improving the stability
and functionality of our website in accordance with Art. 6 Para. 1 lit. f GDPR. We have concluded an
order processing agreement with the provider, which ensures the protection of our site visitors'
data and prohibits unauthorized disclosure to third parties.
In the case of data transfer to Canada, an adequate level of data protection is ensured
by an adequacy decision of the European Commission.
For data transfers to the USA, the data recipient has joined the EU-US
Data Privacy Framework, which, based on an adequacy decision of the European Commission,
ensures compliance with the European level of data protection.
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4) Cookies
To make visiting our website attractive and to enable the use of certain
functions, we use cookies, which are small text files that are stored on
your device. Some of these cookies are automatically deleted again after closing the
browser (so-called "session cookies"), some of these cookies remain
longer on your device and enable the storage of page settings
(so-called "persistent cookies"). In the latter case, you can find the storage duration
in the overview of your web browser's cookie settings.
If personal data is also processed by individual cookies used by us,
the processing takes place according to Art. 6 para. 1 lit. b GDPR either
for the performance of the contract, according to Art. 6 para. 1 lit. a GDPR in the event of an
explicit consent, or according to Art. 6 para. 1 lit. f GDPR for the protection of our
legitimate interests in the best possible functionality of the website as well as a
customer-friendly and effective design of the visit to the site.
You can set your browser so that you are informed about the setting of cookies
and decide individually on their acceptance or exclude the acceptance of cookies for
certain cases or in general.
Please note that if cookies are not accepted, the functionality of our website
may be limited.
5) Contact
5.1 Judge.me
For review reminders, we use the services of the following provider: Judge.me
Ltd., c/o Buckworths, 2nd Floor, 1-3 Worship Street, London, England, EC2A 2AB,
United Kingdom
Exclusively on the basis of your explicit consent in accordance with Art. 6 Para. 1 lit. a
GDPR, we transmit your e-mail address and, if applicable, other customer data to the
provider so that they can contact you with a review reminder by e-mail.
You can revoke your consent at any time with effect for the future to us or to the
provider.
We have concluded an order processing agreement with the provider,
which ensures the protection of our site visitors' data and prohibits
unauthorized disclosure to third parties.
In the case of data transfer to the provider's location, an adequate level of data protection is ensured
by an adequacy decision of the European
Commission.
5.2 When contacting us (e.g. via contact form or e-mail),
personal data is processed – exclusively for the purpose of processing and responding to your request
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and only to the extent necessary for this purpose. The legal basis for the processing of this data is our legitimate interest in
responding to your request in accordance with Art. 6 Para. 1 lit. f GDPR. If your contact aims at a contract, then the additional legal basis for the
processing is Art. 6 Para. 1 lit. b GDPR. Your data will be deleted if it can be inferred from the circumstances
that the matter in question has been conclusively clarified and provided that there are no statutory retention obligations to the contrary.
6) Data Processing for Order Fulfillment
6.1 Insofar as necessary for contract fulfillment for delivery and payment purposes,
the personal data collected by us will be forwarded to the contracted transport company and the contracted credit institution in accordance with Art. 6 Para. 1 lit. b
GDPR.
If we owe you updates for goods with digital elements or for digital products based on a corresponding contract,
we process the contact data you provided during the order (name, address, email address)
to inform you personally about upcoming updates within the legally stipulated period in an appropriate communication channel (e.g., by mail or email) in accordance with our legal information obligations under Art. 6 Para. 1 lit. c GDPR.
Your contact data will be used strictly for the purpose of communicating updates owed by us and processed by us only to the extent necessary for the respective information.
For the processing of your order, we also work with the following service provider(s), who support us wholly or partially in the performance of concluded contracts. Certain personal data will be transmitted to these service providers in accordance with the following information.
6.2 Use of Payment Service Providers
- Google Pay
If you choose the "Google Pay" payment method from Google Ireland Limited, Gordon
House, 4 Barrow St, Dublin, D04 E5W5, Ireland ("Google"), the payment processing
is carried out via the "Google Pay" application of your mobile device running at least Android
4.4 ("KitKat") and equipped with an NFC function, by charging a payment card stored in Google Pay or a payment system verified there (e.g. PayPal). To authorize a payment via Google Pay in the amount of more than €25, the prior unlocking of your mobile device
by the respective configured verification measure (e.g. facial recognition,
password, fingerprint or pattern) is required.
For the purpose of payment processing, your information provided during the ordering process,
along with information about your order, will be transmitted to Google.
Google will then transmit your payment information stored in Google Pay in the form of a one-time transaction number to the
originating website, which verifies the successful payment. This
transaction number contains no information about the real payment data of your payment methods stored in Google Pay, but is created and transmitted as a uniquely valid numerical token. In all transactions via Google Pay,
Google acts only as an intermediary for the processing of the payment transaction. The
transaction is carried out exclusively between you and the originating website by charging the payment method stored in Google Pay.
If personal data is processed during the described transmissions, the processing takes place exclusively for the purpose of payment processing
in accordance with Art. 6 Para. 1 lit. b GDPR.
Google reserves the right to collect, store and evaluate certain process-specific information for each transaction made via Google Pay. This includes the date, time and amount of the transaction, merchant location and description, a description of the purchased goods or services provided by the merchant, photos that you have attached to the transaction, the name and e-mail address of the seller and buyer or sender and recipient, the payment method used, your description for the reason for the transaction and, if applicable, the offer associated with the transaction.
According to Google, this processing takes place exclusively in accordance with Art. 6 Para. 1 lit. f GDPR
on the basis of the legitimate interest in proper accounting, the verification of process data and the optimization and functional maintenance of the Google Pay service.
Google also reserves the right to combine the processed transaction data with other
information collected and stored by Google when using other Google services.
The terms of use for Google Pay can be found here:
https://payments.google.com/payments/apis-
secure/u/0/get_legal_document?ldo=0&ldt=googlepaytos&ldl=de
Further information on data protection at Google Pay can be found at the following
Internet address:
https://payments.google.com/payments/apis-
secure/get_legal_document?ldo=0&ldt=privacynotice&ldl=de
- Klarna
One or more online payment methods of the following provider are available on this website: Klarna Bank AB, Sveavägen 46, 111 34 Stockholm, Sweden
If you select a payment method from the provider where you pay in advance (e.g.
credit card payment), your payment data communicated during the order process
(including name, address, bank and payment card information, currency and transaction number) as well as information about
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the content of your order will be passed on in accordance with Art. 6 Para. 1 lit. b GDPR. The
transmission of your data in this case takes place exclusively for the purpose of
payment processing with the provider and only insofar as it is necessary for this purpose.
If you select a payment method where the provider pays in advance (e.g.
invoice or installment purchase or direct debit), you will also be asked to provide certain personal data (first and last name, street, house number,
postcode, city, date of birth, e-mail address, telephone number, if applicable, data on an
alternative payment method) during the ordering process.
In order to safeguard our legitimate interest in determining the creditworthiness of our
customers, this data is transmitted by us to the provider for the purpose of a credit check in accordance with Art. 6 Para. 1 lit. f GDPR. The provider checks, based on the personal data you have provided as well as other data (such as
shopping cart, invoice amount, order history, payment experience), whether the payment option you have selected can be granted with regard to payment and/or
default risks.
To make a decision in the context of the application review, in addition to internal provider criteria in accordance with Art. 6 Para. 1 lit. f GDPR, identity and credit information from the following credit agencies may also be included:
https://cdn.klarna.com/1.0/shared/content/legal/terms/0/de_de/credit_rating_agencies
The credit report may contain probability values (so-called score values).
Insofar as score values are included in the result of the credit report, they are based on a scientifically recognized mathematical-statistical
procedure. The calculation of the score values includes, among other things, but not exclusively, address data.
You can object to this processing of your data at any time by sending a message to us or to the provider. However, the provider may still be entitled to process your personal data if this is necessary for contractual payment processing.
- Paypal
One or more online payment methods of the following provider are available on this website: PayPal (Europe) S.a.r.l. et Cie, S.C.A., 22-24 Boulevard Royal,
L-2449 Luxembourg
If you select a payment method from the provider where you pay in advance, your payment data communicated during the order process (including
name, address, bank and payment card information, currency and
transaction number) as well as information about the content of your order will be passed on in accordance with Art.
6 Para. 1 lit. b GDPR. The transmission of your data in this
case takes place exclusively for the purpose of payment processing with the provider and only
insofar as it is necessary for this purpose.
If you select a payment method where we pay in advance, you will be
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also asked to provide certain personal data (first and last name,
street, house number, postcode, city, date of birth, e-mail address, telephone number,
if applicable, data on an alternative payment method) during the ordering process.
In such cases, to safeguard our legitimate interest in determining your
creditworthiness, this data is transmitted by us to the provider for the purpose of a credit check in accordance with Art. 6 Para. 1 lit. f
GDPR. The provider checks, based on the personal data you have provided as well as other data (such as
shopping cart, invoice amount, order history, payment experience), whether the payment option you have selected can be granted with regard to payment and/or
default risks.
The credit report may contain probability values (so-called score values).
Insofar as score values are included in the result of the credit report, they are based on a scientifically recognized mathematical-statistical
procedure. The calculation of the score values includes, among other things, but not exclusively, address data.
You can object to this processing of your data at any time by sending a message to us or to the provider. However, the provider may still be entitled to process your personal data if this is necessary for contractual payment processing.
- Paypal Checkout
This website uses PayPal Checkout, an online payment system by PayPal, which consists of PayPal's own payment methods and local third-party payment methods.
When paying via PayPal, credit card via PayPal, direct debit via PayPal or – if offered – "Pay Later" via PayPal, we transmit your payment data within the framework of payment processing to PayPal (Europe) S.a.r.l. et Cie, S.C.A., 22-24 Boulevard
Royal, L-2449 Luxembourg (hereinafter "PayPal"). The transmission takes place in accordance with
Art. 6 Para. 1 lit. b GDPR and only insofar as this is necessary for payment processing.
For the payment methods credit card via PayPal, direct debit via PayPal or – if offered – "Pay later" via PayPal, PayPal reserves the right to carry out a credit check. For this purpose, your payment data may be transmitted to credit agencies in accordance with Art. 6 Para. 1 lit. f GDPR on the basis of PayPal's legitimate interest in determining your creditworthiness.The result of the
credit check regarding the statistical probability of default is used by PayPal for the purpose of deciding whether to provide the respective
payment method. The credit report may contain probability values (so-called score values). If score values are included in the credit report result, they are based on a scientifically recognized mathematical-statistical procedure. The calculation of the score values includes, among other things, but not exclusively, address data. You can object to this processing of your data
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at any time by sending a message to PayPal. However, PayPal may still be entitled to process your personal data if this is necessary for the contractual payment processing.
If the PayPal payment method "Invoice purchase" is available and selected, your payment data will first be transmitted to PayPal for payment preparation, whereupon PayPal will forward it to Ratepay GmbH, Franklinstraße 28-29, 10587 Berlin ("Ratepay") for payment execution. The legal basis in each case is Art. 6 para. 1 lit. b GDPR. In this case, RatePay carries out an identity and credit check in its own name to determine creditworthiness according to the principle already mentioned above and forwards your payment data to credit agencies based on the legitimate interest in determining creditworthiness in accordance with Art. 6 para. 1 lit. f GDPR. A list of credit agencies that Ratepay may use can be found here: https://www.ratepay.com/legal-payment-creditagencies/
When using the payment method of a local third-party provider, your payment data will first be passed on to PayPal in accordance with Art. 6 para. 1 lit. b GDPR for payment preparation. Depending on your selection of an available local payment method, PayPal will then transmit your payment data to the respective provider for payment execution in accordance with Art. 6 para. 1 lit. b GDPR:
- Apple Pay (Apple Distribution International (Apple), Hollyhill Industrial Estate, Hollyhill, Cork, Ireland)
- Google Pay (Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland)
- iDeal (Currence Holding BV, Beethovenstraat 300 Amsterdam, Netherlands)
- bancontact (Bancontact Payconiq Company, Rue d'Arlon 82, 1040 Brussels, Belgium)
- blik (Polski Standard Płatności sp. z o.o., ul. Czerniakowska 87A, 00-718 Warsaw, Poland)
- eps (PSA Payment Services Austria GmbH, Handelskai 92, Gate 2 1200 Vienna, Austria)
- MyBank (PRETA S.A.S, 40 Rue de Courcelles, F-75008 Paris, France)
- Przelewy24 (PayPro SA, Kanclerska 15A, 60-326 Poznań, Poland)
Further data protection information can be found in PayPal's privacy policy: https://www.paypal.com/de/webapps/mpp/ua/privacy-full
- Shopify Payments
One or more online payment methods from the following provider are available on this website: Shopify International Limited, Victoria Buildings, 1-2 Haddington Road, Dublin 4, D04 XN32, Ireland
If you select a payment method from the provider where you pay in advance (e.g., credit card payment), your payment data communicated during the order process (including name, address, bank and
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payment card information, currency, and transaction number) as well as information about the content of your order will be passed on to this provider in accordance with Art. 6 Para. 1 lit. b GDPR. The transfer of your data in this case is exclusively for the purpose of payment processing with the provider and only insofar as it is necessary for this purpose.
- Stripe
One or more online payment methods from the following provider are available on this website: Stripe Payments Europe Ltd., 1 Grand Canal Street Lower, Grand Canal Dock, Dublin, Ireland
If you select a payment method from the provider where you pay in advance (e.g., credit card payment), your payment data communicated during the order process (including name, address, bank and
payment card information, currency, and transaction number) as well as information about the content of your order will be passed on to this provider in accordance with Art. 6 Para. 1 lit. b GDPR. The transfer of your data in this case is exclusively for the purpose of payment processing with the provider and only insofar as it is necessary for this purpose.
If you choose a payment method where the provider makes an advance payment (e.g., invoice or installment purchase or direct debit), you will also be asked during the order process to provide certain personal data (first and last name, street, house number, postcode, city, date of birth, email address, telephone number, possibly data on an alternative payment method).
To protect our legitimate interest in determining the creditworthiness of our customers, we forward this data to the provider in accordance with Art. 6 para. 1 lit. f GDPR for the purpose of a credit check. The provider checks, based on the personal data you provide and other data (such as shopping cart, invoice amount, order history, payment experiences), whether the payment option you have selected can be granted in view of payment and/or default risks.
The credit report may contain probability values (so-called score values). Insofar as score values are included in the result of the credit report, they are based on a scientifically recognized mathematical-statistical procedure. The calculation of the score values includes, among other things, but not exclusively, address data.
You can object to this processing of your data at any time by sending us a message or notifying the provider. However, the provider may still be entitled to process your personal data if this is necessary for the contractual payment processing.
7) Site functionalities
Judge.me
On our website, graphic elements of the following provider are integrated to display external customer reviews and/or an
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externally awarded quality seal: Judge.me Ltd., c/o Buckworths, 2nd Floor, 1-3 Worship Street, London, England, EC2A 2AB, United Kingdom.
When you access a page of our website that contains such graphic elements, your browser establishes a direct connection to the provider's servers to properly load the elements. Certain browser information, including your IP address, is transmitted to the provider.
If personal data is also processed in this context, this is done in accordance with Art. 6 para. 1 lit. f GDPR on the basis of our legitimate interest in the optimal marketing of our offer and the appealing design of our website.
We have concluded an order processing agreement with the provider, which ensures the protection of our site visitors' data and prohibits unauthorized disclosure to third parties.
If data is transferred to the provider's location, an adequate level of data protection is ensured by an adequacy decision of the European Commission.
8) Tools and Miscellaneous
8.1 Cookie Consent Tool
This website uses a so-called "Cookie Consent Tool" to obtain effective user consents for cookies and cookie-based applications that require consent. The "Cookie Consent Tool" is displayed to you in the form of an interactive user interface when you visit the page, where you can grant consents for certain cookies and/or cookie-based applications by checking boxes. By using this tool, all cookies/services requiring consent are only loaded if you grant the corresponding consents by checking the boxes. This ensures that such cookies are only placed on your respective end device if consent has been given.
The tool sets technically necessary cookies to save your cookie preferences. Personal user data is generally not processed here.
If, in individual cases, personal data (such as the IP address) is processed for the purpose of storing, assigning, or logging cookie settings, this is done in accordance with Art. 6 para. 1 lit. f GDPR on the basis of our legitimate interest in a legally compliant, user-specific, and user-friendly consent management for cookies and thus in a legally compliant design of our website.
Further legal basis for processing is also Art. 6 para. 1 lit. c GDPR. As controllers, we are subject to the legal obligation to make the use of technically
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non-essential cookies dependent on the respective user's consent.
Where necessary, we have concluded an order processing agreement with the provider, which ensures the protection of our site visitors' data and prohibits unauthorized disclosure to third parties.
Further information on the operator and the setting options of the Cookie Consent Tool can be found directly in the corresponding user interface on our website.
8.2 Judge.me
We use the services of the following provider for the verification and publication of customer reviews: Judge.me Ltd., c/o Buckworths, 2nd Floor, 1-3 Worship Street, London, England, EC2A 2AB, United Kingdom
If you submit a review on our website, your first and last name, email address, order date and number, as well as the name and international references (GTIN/ISDNF) will be collected, transmitted to the provider, and evaluated there to decide on the legitimacy of a customer review for a specific order. These processing operations are carried out in accordance with Art. 6 para. 1 lit. f GDPR on the basis of our legitimate interest in ensuring the authenticity of customer reviews by verifying transaction relevance and preventing review abuse. After the review has been checked and approved, the data is deleted by the provider.
When data is transferred to the provider's location, an adequate level of data protection is ensured by an adequacy decision of the European Commission.
9) Rights of the data subject
9.1 The applicable data protection law grants you, as the data controller, the following data subject rights (rights of access and intervention) regarding the processing of your personal data, with reference to the stated legal basis for the respective exercise conditions:
- Right to information according to Art. 15 GDPR;
- Right to rectification according to Art. 16 GDPR;
- Right to erasure according to Art. 17 GDPR;
- Right to restriction of processing according to Art. 18 GDPR;
- Right to notification according to Art. 19 GDPR;
- Right to data portability according to Art. 20 GDPR;
- Right to withdraw granted consents according to Art. 7 para. 3 GDPR;
- Right to complain according to Art. 77 GDPR.
9.2 RIGHT TO OBJECT
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IF WE PROCESS YOUR PERSONAL DATA ON THE BASIS OF OUR OVERRIDING LEGITIMATE INTEREST IN THE CONTEXT OF A BALANCING OF INTERESTS, YOU HAVE THE RIGHT TO OBJECT TO THIS PROCESSING AT ANY TIME FOR REASONS ARISING FROM YOUR PARTICULAR SITUATION, WITH EFFECT FOR THE FUTURE.
IF YOU EXERCISE YOUR RIGHT TO OBJECT, WE WILL CEASE PROCESSING THE DATA CONCERNED. HOWEVER, FURTHER PROCESSING REMAINS RESERVED IF WE CAN DEMONSTRATE COMPELLING LEGITIMATE GROUNDS FOR THE PROCESSING WHICH OVERRIDE YOUR INTERESTS, FUNDAMENTAL RIGHTS, AND FREEDOMS, OR IF THE PROCESSING SERVES THE ASSERTION, EXERCISE, OR DEFENSE OF LEGAL CLAIMS.
IF YOUR PERSONAL DATA IS PROCESSED BY US FOR DIRECT MARKETING PURPOSES, YOU HAVE THE RIGHT TO OBJECT AT ANY TIME TO THE PROCESSING OF PERSONAL DATA CONCERNING YOU FOR THE PURPOSE OF SUCH ADVERTISING. YOU CAN EXERCISE THE OBJECTION AS DESCRIBED ABOVE.
IF YOU EXERCISE YOUR RIGHT TO OBJECT, WE WILL CEASE PROCESSING THE DATA CONCERNED FOR DIRECT MARKETING PURPOSES.
10) Duration of storage of personal data
The duration of the storage of personal data is determined by the respective legal basis, the purpose of processing, and - if applicable - additionally by the respective statutory retention period (e.g., commercial and tax law retention periods).
When personal data is processed on the basis of an explicit consent pursuant to Art. 6 (1) lit. a GDPR, the data concerned will be stored until you revoke your consent.
If there are statutory retention periods for data processed within the scope of legal or quasi-legal obligations on the basis of Art. 6 (1) lit. b GDPR, these data will be routinely deleted after the retention periods have expired, provided they are no longer necessary for the fulfillment or initiation of a contract and/or we no longer have a legitimate interest in further storage.
When processing personal data on the basis of Art. 6 (1) lit. f GDPR, this data will be stored until you exercise your right to object according to Art. 21 (1) GDPR, unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or the processing serves the assertion, exercise or defense of legal claims.
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When personal data is processed for direct marketing purposes on the basis of Art. 6 para. 1 lit. f GDPR, this data will be stored until you exercise your right to object according to Art. 21 para. 2 GDPR.
Unless otherwise stated in the other information in this declaration on specific processing situations, stored personal data will otherwise be deleted when they are no longer necessary for the purposes for which they were collected or otherwise processed.
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