Since each piece is individually designed by me, the current delivery time is 14–21 working days.

I ship to:

✔ Germany, Austria & Switzerland (see also “Customers from Switzerland”)

✔ USA, England & Iceland

✔ Selected EU countries ( except : Portugal, Greece, Sweden, France, Spain, Poland, Slovakia)

All orders are shipped exclusively with DHL as an insured parcel with tracking . Once your order has been completed and shipped, you will automatically receive an email with your tracking number, which you can use to view the shipping status at any time.

Shipping costs at a glance:

• Germany:
  Shipping within Germany costs €5.49 plus 19% VAT = €6.53 gross.
  Shipping within Germany is free for orders over €150.
• EU countries:
  Shipping to EU member states is €14.49 plus 19% VAT = €17.24 gross.
• International (e.g. USA, Canada, UK):
  Shipping to non-European countries is €23.00 plus 19% VAT = €27.37 gross.

Please note that all packages are carefully packaged and individually produced for you. Shipping will only occur after your order is completed – for further information on delivery times, see ["How long does delivery take?"].

Why does shipping cost so much – and why are there no free returns?

I ship all orders with DHL as an insured parcel—fast, reliable, and with tracking.

As a small label, I've been paying a fixed monthly fee to DHL since July 2025, in addition to the regular shipping costs – regardless of how many packages I send. In addition, there are surcharges such as tolls, CO₂, and energy, which unfortunately also change regularly.

I know that free returns and cheap shipping are often the norm these days—but in reality, this is often only possible because companies recoup these costs in other ways (e.g., through mass production, low-paid labor, aggressive pricing, etc.).

I want to calculate fairly—for myself, my work, and also for you. That's why shipping costs are transparent and honest. And that's why I unfortunately can't offer free returns.

Thank you for understanding—and appreciating my work. ❤️

If a product doesn't fit or you don't like it, you can return it within 14 days. If the size isn't right, you can also exchange it. Just send me an email to jojoscherbatsky@web.de.

Please note:

✔ Check the size charts before ordering to avoid returns.

✔ Items must be unworn and in their original packaging.

✔ You are responsible for the return shipping costs.

✔ For hygiene reasons, hair accessories and earrings cannot be exchanged.

✔ Due to personalization, items from the Mix and Match configurator are non-returnable.

If an item arrives damaged, please contact me immediately so we can find a solution.

I know that free returns and cheapest shipping are often
are standard – but in reality this is often only possible because
Companies can recoup these costs in other ways (e.g. through
Mass production, poorly paid labor, aggressive pricing, etc.).

I want to calculate fairly – for myself, my work and also for you.
That's why shipping costs are transparent and honest. And that's why, unfortunately, I can't offer free returns.

Thank you for understanding—and appreciating my work. ❤️

We also ship to Switzerland! See the "Customers from Switzerland" page.

We offer a variety of secure payment methods to make shopping with us as easy and convenient as possible. You can pay with the following payment methods:

• Shopify Payments – We accept payments through Shopify Payments, which allows you to pay quickly and securely using a variety of payment methods, including the following options:

• Credit card (Visa, MasterCard, American Express, Maestro, UnionPay)

• Apple Pay

• Google Pay

• Klarna Pay Later – Pay later in flexible installments.

• PayPal – You can also pay with your PayPal account. Secure, fast, and easy.

Prepayment by bank transfer - You can also conveniently pay for your order in advance.

Please note:

Your order will only be processed after receipt of payment. Please transfer the invoice amount within 7 days to the specified bank account, which you will receive in the order confirmation email after completing your order.

Important: Be sure to include your order number in the payment reference so the payment can be correctly allocated. If payment is not received within 7 days, the order will be automatically canceled.

All payments are processed securely, and your data is always protected with us.

To ensure you enjoy your garment for as long as possible, please follow these care instructions:

• Wash inside out (to protect the print)
  becomes)
• Max. 30 °C washing temperature
• No dryer – please let it air dry
• No bleach or aggressive detergents
  use
• Do not use with heavy or abrasive parts (e.g.
  B. Jeans, zippers) together
  wash

Optional: Wash in a laundry bag for extra
Protection

Iron:

• Only on the left
  iron twisted
• Never iron directly over the print
  Do not use steam.

We also include a washing label with all the important instructions for each product, so you know what to do the first time you wash it.

Our textiles are made of either 100% cotton or a cotton
Polyester blend. Especially with pure cotton, it is normal for the fabrics to
may wrinkle slightly after washing or shrink slightly during the first wash. This is not
Not a quality defect, but a natural effect of the material.

Our prints are applied using the DTF (Direct-To-Film) process. Slight creases may occur in the print, especially with large designs, if the shirt is worn or stored without being ironed. This is also completely normal and can be easily removed.
fix.

Optional: With a piece of baking paper and a dry iron on
At low temperatures, carefully go over the motif from the outside (e.g. in the case of light
Detachments or creases in the print)

For embroidery motifs:
The back of the embroidery is covered with a thermally fixed protective fleece (backing)
– for skin-friendliness and to stabilize the embroidery area
- Here too: Iron inside out, not directly onto the motif and not with steam

With our mix-and-match configurator, you can put together your desired product individually – it's that easy:

1. Choose your product:

First, decide on a product – e.g. T-shirt, crop top, hoodie, etc.

2. Select color & size:

Choose your favorite color and the right size. You'll find a size chart directly on the product.

3. Determine print or embroidery design:

You can decide whether you want your design printed or embroidered. For embroidery, you can also select the thread color (this won't be displayed as changed in the mockup but will be saved for your order).

4. Determine the position of the design:

You can choose between front, back or front & back print (available depending on the design).

5. Select design:

After you make your selection, a gallery of designs will open, sorted by fandom and category. Click through the sections and find the design you're looking for.

6. View preview:

The mockup shows you roughly how your design will look on the product. Please note:

• For back prints, no back view is shown.
• With double prints (front & back) the design is displayed one below the other.
• The placement in the mockup is for preview purposes only – the printing or embroidery will be correct and centered during production.

7. Price and personalization:

The price shown is based on a non-licensed print design. Depending on the selection (embroidery, licensed design, double print), the final price may increase. This will be displayed in full in your shopping cart.

8. Important for ordering:

Please note that personalized products are non-refundable, non-exchangeable, and non-refundable. Therefore, please check your selection carefully before purchasing. A size chart can be found in the product description of each item.

Please note that due to the customization of the item, cancellation, exchange and return are excluded!

Price variations: The base price shown refers to a printed, non-licensed product. If you select a licensed or embroidered design, the final price may vary. The actual price will be displayed in your shopping cart before you complete your order.

For each product you will find a corresponding size chart, either as an image directly in the product view or (for products from the Mix & Match configurator) in the product description.

With the help of this table you can easily determine the right size for you.

Tip: It's best to take a piece of clothing from your wardrobe that fits you particularly well and measure it once – this way you can compare the measurements directly with my table.

For items with model photos, you'll also find information about the fit: the model's height, height, and weight, as well as the size worn – so you can get a better idea of ​​how the item fits.

No problem! You can exchange the product within 14 days of receipt.

Just send me a short email to: jojoscherbatsky@web.de

I will find a solution together with you.

Important: Please note that personalized products from the Mix & Match configurator are excluded from exchange and return.

These are made individually for you and are therefore non-refundable.

I therefore ask you to carefully look at the size chart before ordering – so that you can enjoy your new favorite piece for a long time!

The biggest difference lies in the details – and in the honesty.

At Readers & Dreamers, you won't get generic, mass-produced fandom merchandise, but officially licensed designs that are lovingly handcrafted.

I work directly with the designers and pay fair licensing fees for each design. Furthermore, I don't print cheaply on polyester; instead, I use high-quality embroidery or sustainable printing methods—each piece contains at least 80% cotton.

Sure, on platforms like Etsy or Amazon you can often find cheaper, but also unlicensed products – which means that the authors’ copyrights are usually not respected.

I stand for quality, transparency, and fandom merch that is created with respect for the works we all love.

Our products cost more than many mass-produced items – and there are good reasons for this:

• Royalties: A portion goes directly to the authors whose work you love.
• Textile costs: We use high-quality, often fairly traded & certified textiles.
• Finishing: Whether embroidery or printing – everything is individually manufactured in Germany.
• Time & Design: Behind every design lies creative work, passion and often many hours.
• Fair payment & taxes: We calculate so that everyone is paid fairly and reserves, packaging & taxes are also covered.

We're not a large corporation—we're a passion project with genuine responsibility. Thank you for supporting us.

Every garment in my shop is finished with great attention to detail:

• Printed products are printed with a high-quality DTF film.
  This film ensures intense, glossy colors and long durability, even after many washes.
  The print is soft to the touch and remains beautiful even with frequent use.
• Embroidered products are made by me using a professional embroidery machine.
  This is how long-lasting, high-quality embroidery is created with great attention to detail – not a mass product, but real craftsmanship!

I pay attention to a comfortable feel and high quality in all products:

• Most pieces are made of 80% cotton and 20% polyester – ideal for a soft feel and good shape stability.
• Some products are even made from 100% cotton – perfect for those who prefer pure natural fibers.
• The long-sleeved shirts are made from 100% certified organic cotton.

You can also find all information about the exact composition directly in the description of the respective product.

Producing 100% sustainable fashion is a challenge—especially for small brands. But I do my best to work as environmentally friendly as possible.

While large companies produce mass-produced goods, which are often
I produce exclusively to order. This way, there is no overproduction and every piece finds its home. Defective production or
Returns? They don't end up in the trash, but in our "Second
Chance” category – there you can get them at a reduced price.

Each garment is made with care and love –
and I hope you'll love it as much as I do!

In my Second Chance category, you'll find products that have minor imperfections, are sample pieces, or are returns—but would be far too good not to wear.

Instead of throwing them away, I offer them to you at a cheaper price.

This conserves resources and gives each item a second chance – in keeping with the spirit of sustainability.

Every now and then we have special discounts, limited drops, exclusive competitions or little surprises for the community.

The best thing to do is follow me on Instagram so you don’t miss anything!

There you will always find all the latest promotions, be the first to hear about new products and become part of a growing community that is passionate about personalized, lovingly crafted clothing.

Instagram: @readersanndreamer_shop

TikTok: @readersanddreamersshop

(Of course, you're also welcome to participate, vote, or simply take a look at what's happening behind the scenes.)

Feel free to send me an email to jojoscherbatsky@web.de or contact@readersanddreamers.de or simply use our contact form.